{"id":6596,"date":"2021-09-28T10:00:22","date_gmt":"2021-09-28T08:00:22","guid":{"rendered":"https:\/\/morica.brugnottogroup.it\/assistenza\/"},"modified":"2026-04-16T17:06:54","modified_gmt":"2026-04-16T15:06:54","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/morica.brugnottogroup.it\/en\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6596\" class=\"elementor elementor-6596 elementor-3247\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-534b6faf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"534b6faf\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7027b3c6\" data-id=\"7027b3c6\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21b3171d elementor-widget elementor-widget-heading\" data-id=\"21b3171d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer Service<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed15b68 elementor-widget elementor-widget-spacer\" data-id=\"ed15b68\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b12e7c elementor-nav-menu__align-center elementor-nav-menu--dropdown-none elementor-widget__width-auto elementor-widget elementor-widget-nav-menu\" data-id=\"9b12e7c\" data-element_type=\"widget\" id=\"faq-menu\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;fas fa-caret-down&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<nav migration_allowed=\"1\" migrated=\"0\" role=\"navigation\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-none\"><ul id=\"menu-1-9b12e7c\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-6649\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">I need assistance on<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6650\"><a href=\"#garanzia\" class=\"elementor-sub-item elementor-item-anchor\">Product warranty<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6651\"><a href=\"#disponibilita\" class=\"elementor-sub-item elementor-item-anchor\">Availability of items<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6652\"><a href=\"#campioni\" class=\"elementor-sub-item elementor-item-anchor\">Samples<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6653\"><a href=\"#pagamento\" class=\"elementor-sub-item elementor-item-anchor\">Payment methods<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6654\"><a href=\"#reso\" class=\"elementor-sub-item elementor-item-anchor\">Return and product exchange<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6655\"><a href=\"#trasporto\" class=\"elementor-sub-item elementor-item-anchor\">Methods of transportation and assembly<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14582\"><a href=\"#consegna\" class=\"elementor-sub-item elementor-item-anchor\">Delivery information<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14583\"><a href=\"#tracking\" class=\"elementor-sub-item elementor-item-anchor\">Track your order<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14584\"><a href=\"#logistica\" class=\"elementor-sub-item elementor-item-anchor\">Logistics<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14585\"><a href=\"#manutenzione\" class=\"elementor-sub-item elementor-item-anchor\">Products maintenance<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-33635\"><a href=\"#dealers\" class=\"elementor-sub-item elementor-item-anchor\">Dealers<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i class=\"eicon-menu-bar\" aria-hidden=\"true\" role=\"presentation\"><\/i>\n\t\t\t<span class=\"elementor-screen-only\">Menu<\/span>\n\t\t<\/div>\n\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" role=\"navigation\" aria-hidden=\"true\"><ul id=\"menu-2-9b12e7c\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-6649\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">I need assistance on<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6650\"><a href=\"#garanzia\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Product warranty<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6651\"><a href=\"#disponibilita\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Availability of items<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6652\"><a href=\"#campioni\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Samples<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6653\"><a href=\"#pagamento\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Payment methods<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6654\"><a href=\"#reso\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Return and product exchange<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6655\"><a href=\"#trasporto\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Methods of transportation and assembly<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14582\"><a href=\"#consegna\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Delivery information<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14583\"><a href=\"#tracking\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Track your order<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14584\"><a href=\"#logistica\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Logistics<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14585\"><a href=\"#manutenzione\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Products maintenance<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-33635\"><a href=\"#dealers\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Dealers<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/nav>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4bb6ee0 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4bb6ee0\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-31d6c1e\" data-id=\"31d6c1e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-95c4bc8 elementor-vertical-align-middle square-element elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"95c4bc8\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t<span >Write to us<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">Write an email by clicking on the link below and we will contact you within 72h<br><br>\r\n<a href=\"mailto:info@moricadesign.it\" style=\"text-decoration:underline;color:#1e2225\">Write now<\/a><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8b742a2\" data-id=\"8b742a2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a42ee80 elementor-widget elementor-widget-menu-anchor\" data-id=\"a42ee80\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"contact\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dc8b69 elementor-vertical-align-middle square-element elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"4dc8b69\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t<span >Call us<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">Call us from 8.30 to 17.30 Monday to Friday<br><br>\r\n<a href=\"tel:+393385369814\" style=\"text-decoration:underline;color:#1e2225\">+39 3385369814<\/a><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-67eefdb\" data-id=\"67eefdb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06236fe elementor-vertical-align-middle square-element elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"06236fe\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t<span >Chat<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\"><b>Already a Morica customer?<\/b><\/br>\r\nChat with our team from 8.30 to 17.30 Monday to Friday<br><br>\r\n<a href=\"https:\/\/api.whatsapp.com\/message\/62H6O47O6SGNH1\" style=\"text-decoration:underline;color:#1e2225\">Get in touch!<\/a><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9c41a39 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-phone elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9c41a39\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a1a2fce\" data-id=\"a1a2fce\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-360bb09 elementor-widget elementor-widget-text-editor\" data-id=\"360bb09\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t\t<p>How to<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-788b104 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"788b104\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-c21298b\" data-id=\"c21298b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c318808 elementor-nav-menu__align-center elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu\" data-id=\"c318808\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;fas fa-caret-down&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<nav migration_allowed=\"1\" migrated=\"0\" role=\"navigation\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-none\"><ul id=\"menu-1-c318808\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-6649\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">I need assistance on<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6650\"><a href=\"#garanzia\" class=\"elementor-sub-item elementor-item-anchor\">Product warranty<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6651\"><a href=\"#disponibilita\" class=\"elementor-sub-item elementor-item-anchor\">Availability of items<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6652\"><a href=\"#campioni\" class=\"elementor-sub-item elementor-item-anchor\">Samples<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6653\"><a href=\"#pagamento\" class=\"elementor-sub-item elementor-item-anchor\">Payment methods<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6654\"><a href=\"#reso\" class=\"elementor-sub-item elementor-item-anchor\">Return and product exchange<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6655\"><a href=\"#trasporto\" class=\"elementor-sub-item elementor-item-anchor\">Methods of transportation and assembly<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14582\"><a href=\"#consegna\" class=\"elementor-sub-item elementor-item-anchor\">Delivery information<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14583\"><a href=\"#tracking\" class=\"elementor-sub-item elementor-item-anchor\">Track your order<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14584\"><a href=\"#logistica\" class=\"elementor-sub-item elementor-item-anchor\">Logistics<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14585\"><a href=\"#manutenzione\" class=\"elementor-sub-item elementor-item-anchor\">Products maintenance<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-33635\"><a href=\"#dealers\" class=\"elementor-sub-item elementor-item-anchor\">Dealers<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i class=\"eicon-menu-bar\" aria-hidden=\"true\" role=\"presentation\"><\/i>\n\t\t\t<span class=\"elementor-screen-only\">Menu<\/span>\n\t\t<\/div>\n\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" role=\"navigation\" aria-hidden=\"true\"><ul id=\"menu-2-c318808\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-6649\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">I need assistance on<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6650\"><a href=\"#garanzia\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Product warranty<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6651\"><a href=\"#disponibilita\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Availability of items<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6652\"><a href=\"#campioni\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Samples<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6653\"><a href=\"#pagamento\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Payment methods<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6654\"><a href=\"#reso\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Return and product exchange<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6655\"><a href=\"#trasporto\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Methods of transportation and assembly<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14582\"><a href=\"#consegna\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Delivery information<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14583\"><a href=\"#tracking\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Track your order<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14584\"><a href=\"#logistica\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Logistics<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14585\"><a href=\"#manutenzione\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Products maintenance<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-33635\"><a href=\"#dealers\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Dealers<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/nav>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-ef8f3ec\" data-id=\"ef8f3ec\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-306ca37 elementor-nav-menu__align-center elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu\" data-id=\"306ca37\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;fas fa-caret-down&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<nav migration_allowed=\"1\" migrated=\"0\" role=\"navigation\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-none\"><ul id=\"menu-1-306ca37\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-6649\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">I need assistance on<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6650\"><a href=\"#garanzia\" class=\"elementor-sub-item elementor-item-anchor\">Product warranty<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6651\"><a href=\"#disponibilita\" class=\"elementor-sub-item elementor-item-anchor\">Availability of items<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6652\"><a href=\"#campioni\" class=\"elementor-sub-item elementor-item-anchor\">Samples<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6653\"><a href=\"#pagamento\" class=\"elementor-sub-item elementor-item-anchor\">Payment methods<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6654\"><a href=\"#reso\" class=\"elementor-sub-item elementor-item-anchor\">Return and product exchange<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6655\"><a href=\"#trasporto\" class=\"elementor-sub-item elementor-item-anchor\">Methods of transportation and assembly<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14582\"><a href=\"#consegna\" class=\"elementor-sub-item elementor-item-anchor\">Delivery information<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14583\"><a href=\"#tracking\" class=\"elementor-sub-item elementor-item-anchor\">Track your order<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14584\"><a href=\"#logistica\" class=\"elementor-sub-item elementor-item-anchor\">Logistics<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14585\"><a href=\"#manutenzione\" class=\"elementor-sub-item elementor-item-anchor\">Products maintenance<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-33635\"><a href=\"#dealers\" class=\"elementor-sub-item elementor-item-anchor\">Dealers<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i class=\"eicon-menu-bar\" aria-hidden=\"true\" role=\"presentation\"><\/i>\n\t\t\t<span class=\"elementor-screen-only\">Menu<\/span>\n\t\t<\/div>\n\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" role=\"navigation\" aria-hidden=\"true\"><ul id=\"menu-2-306ca37\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-6649\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">I need assistance on<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6650\"><a href=\"#garanzia\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Product warranty<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6651\"><a href=\"#disponibilita\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Availability of items<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6652\"><a href=\"#campioni\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Samples<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6653\"><a href=\"#pagamento\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Payment methods<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6654\"><a href=\"#reso\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Return and product exchange<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6655\"><a href=\"#trasporto\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Methods of transportation and assembly<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14582\"><a href=\"#consegna\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Delivery information<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14583\"><a href=\"#tracking\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Track your order<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14584\"><a href=\"#logistica\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Logistics<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14585\"><a href=\"#manutenzione\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Products maintenance<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-33635\"><a href=\"#dealers\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Dealers<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/nav>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-8417b72\" data-id=\"8417b72\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bad64c3 elementor-nav-menu__align-center elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu\" data-id=\"bad64c3\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;fas fa-caret-down&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<nav migration_allowed=\"1\" migrated=\"0\" role=\"navigation\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-none\"><ul id=\"menu-1-bad64c3\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-6649\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">I need assistance on<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6650\"><a href=\"#garanzia\" class=\"elementor-sub-item elementor-item-anchor\">Product warranty<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6651\"><a href=\"#disponibilita\" class=\"elementor-sub-item elementor-item-anchor\">Availability of items<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6652\"><a href=\"#campioni\" class=\"elementor-sub-item elementor-item-anchor\">Samples<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6653\"><a href=\"#pagamento\" class=\"elementor-sub-item elementor-item-anchor\">Payment methods<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6654\"><a href=\"#reso\" class=\"elementor-sub-item elementor-item-anchor\">Return and product exchange<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6655\"><a href=\"#trasporto\" class=\"elementor-sub-item elementor-item-anchor\">Methods of transportation and assembly<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14582\"><a href=\"#consegna\" class=\"elementor-sub-item elementor-item-anchor\">Delivery information<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14583\"><a href=\"#tracking\" class=\"elementor-sub-item elementor-item-anchor\">Track your order<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14584\"><a href=\"#logistica\" class=\"elementor-sub-item elementor-item-anchor\">Logistics<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14585\"><a href=\"#manutenzione\" class=\"elementor-sub-item elementor-item-anchor\">Products maintenance<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-33635\"><a href=\"#dealers\" class=\"elementor-sub-item elementor-item-anchor\">Dealers<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i class=\"eicon-menu-bar\" aria-hidden=\"true\" role=\"presentation\"><\/i>\n\t\t\t<span class=\"elementor-screen-only\">Menu<\/span>\n\t\t<\/div>\n\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" role=\"navigation\" aria-hidden=\"true\"><ul id=\"menu-2-bad64c3\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-6649\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">I need assistance on<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6650\"><a href=\"#garanzia\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Product warranty<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6651\"><a href=\"#disponibilita\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Availability of items<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6652\"><a href=\"#campioni\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Samples<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6653\"><a href=\"#pagamento\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Payment methods<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6654\"><a href=\"#reso\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Return and product exchange<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-6655\"><a href=\"#trasporto\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Methods of transportation and assembly<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14582\"><a href=\"#consegna\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Delivery information<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14583\"><a href=\"#tracking\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Track your order<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14584\"><a href=\"#logistica\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Logistics<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-14585\"><a href=\"#manutenzione\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Products maintenance<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-33635\"><a href=\"#dealers\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Dealers<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/nav>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2823b30 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2823b30\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fdf9fe2\" data-id=\"fdf9fe2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a544b3e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a544b3e\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-d8c4408\" data-id=\"d8c4408\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6f52da2\" data-id=\"6f52da2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06bc69a elementor-widget elementor-widget-text-editor\" data-id=\"06bc69a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t\t<p>Useful information and purchase assistance<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-577db8f\" data-id=\"577db8f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-da51035 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"da51035\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-d6929a2\" data-id=\"d6929a2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-435f669\" data-id=\"435f669\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5fe9ef2 elementor-widget elementor-widget-menu-anchor\" data-id=\"5fe9ef2\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"faq\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7697aee elementor-widget elementor-widget-toggle\" data-id=\"7697aee\" data-element_type=\"widget\" id=\"faq\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1241\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-1241\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fal fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fal fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Product warranty<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1241\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1241\"><p><a name=\"garanzia\"><\/a>Morica items may be purchased online with trusted electronic payment systems and packaging specially designed for each individual piece. We provide excellent warranty on the purchased item. Each Morica piece is covered by a 2-year warranty for conformity defects and the purchaser is always guaranteed the right of withdrawal according to the \u2018money back guarantee\u2019 (Legislative Decree No. 206 of 6\/9\/2005 Art. 64, 65, 66, 67, 68). Refer to the <a style=\"color: #afa9a0;\" href=\"https:\/\/morica.brugnottogroup.it\/en\/general-conditions-of-sale\/\">general terms and conditions<\/a> for further information.<a name=\"garanzia\"><\/a><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1242\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-1242\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fal fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fal fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Availability of items<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1242\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1242\"><p><a name=\"disponibilita\"><\/a>The availability of products varies depending on the type of item.<\/p>\n<ul>\n<li>For all items with &#8220;immediate availability&#8221; delivery is expected in 3-10 working days based on the product, delivered by express or specialist haulier.<\/li>\n<li>For all items with the indication &#8220;available in two weeks&#8221; delivery is expected (after two weeks) in 3-10 working days based on the product, delivered by express or specialist haulier.<\/li>\n<li>For all items with the indication &#8220;available in 4 weeks&#8221; delivery is expected (after 4 weeks) in 3-10 working days based on the product, delivered by express or specialist haulier.<\/li>\n<li>For all requests for custom items the availability of the item varies from 6 to 8 weeks, and delivery is expected in 3-10 working days based on the product, delivered by express or specialist haulier.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1243\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-1243\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fal fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fal fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Samples<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1243\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1243\"><p><a name=\"campioni\"><\/a>To help you find the perfect match of colors and materials, Morica offers dedicated samples for each product. Within the product page, simply click the &#8220;Request Samples&#8221; button and select the ones you desire in the popup that appears. You can add them directly to your cart for a simple and quick purchase. Each sample will be sent in an elegant box, complete with an information card that includes details about the material and its certifications.<\/p>\n<p>The price is \u20ac15 per sample for Italy and \u20ac20 per sample for the rest of Europe.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1244\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"tab\" aria-controls=\"elementor-tab-content-1244\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fal fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fal fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Payment methods<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1244\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1244\"><p><a name=\"pagamento\"><\/a>For the payment of purchases you can use the following methods:<\/p>\n<ul>\n<li>Paypal<\/li>\n<li>Credit card of the circuits: VISA, MASTERCARD, VISA ELECTRON, and other available on PAYPAL and Stripe circuits<\/li>\n<li>Klarna<\/li>\n<li>Bank transfer<\/li>\n<\/ul>\n<p><strong>Payee<\/strong>: Calicantus S.r.l. Via L. Mazzon 30 \u2013 30020 Quarto d\u2019Altino (Venezia), Italia \u2013 Fax: +39 0422 828774.<\/p>\n<p>For further information, refer to the <a style=\"color: #afa9a0;\" href=\"https:\/\/morica.brugnottogroup.it\/en\/general-conditions-of-sale\/\">general terms and conditions of sale<\/a>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1245\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"tab\" aria-controls=\"elementor-tab-content-1245\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fal fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fal fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Return and product exchange<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1245\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1245\"><p><a name=\"reso\">We guarantee a direct line to the manufacturer and our support centre will highlight the procedures that are required in the event of return or product exchange. Some general guidelines are outlined below:<\/p>\n<ol type=\"A\">\n<li>a) In the event a Morica product is damaged during transportation please consult the general terms and conditions of sale.<\/li>\n<li>b) In the event manufacturing defects are detected in the item:<br \/>\nMorica will undertake to replace the material under warranty without the application of any further charges by following the procedure outlined below:<\/p>\n<ul>\n<li>Specify any damage to the packaging in writing directly on the delivery note, which includes a rapid return form and an order identification code. In the event of clear damage to the Morica item, delivery may be rejected immediately.<\/li>\n<li>&#8211; Within 10 days from the date of receipt of the item, our support centre at <em>assistenza@moricadesign.it<\/em>must be notified, indicating the order number, the description of the defective item and details of the issue detected. Attached photos may help in resolving the claim more effectively. Morica\u2019s support centre will reply within 72 hours with a return authorisation code and details of how the courier is to collect the goods or how the problem is to be resolved (e.g. spare parts or on-site support).<\/li>\n<li>&#8211; All Morica products must be returned in their original packaging, which must be carefully sealed, indicating the assigned return number on the outside. Once the product has been received, Morica will credit the amount paid. Return costs are borne by Morica.<br \/>\nFor further information, refer to the general terms and conditions of sale.<\/li>\n<\/ul>\n<\/li>\n<li>c) In the event a customer wishes to withdraw within the \u2018cooling-off period\u2019:<br \/>\nAt Morica, the \u2018money back guarantee\u2019 provides a full refund if the product does not meet your expectations. The right of withdrawal allows the goods to be returned with a credit of the amount paid. The procedure for this type of return is as follows:<\/p>\n<ul>\n<li>&#8211; No later than 14 days from receipt of the goods, a registered letter with proof of delivery must be sent to the address <em>Brugnotto srl &#8211; via dell\u2019Artigianato, 4 &#8211; 30020 Fossalta di Piave (VE) &#8211; Italy<\/em>, indicating the order number, the invoice reference, the product purchased code and the quantity (particularly if withdrawal is partial), and bank details of the invoice holder to transfer the amount to be credited.<\/li>\n<li>Notify our support centre at <em>assistenza@moricadesign.it<\/em> indicating the order number, the invoice reference, the product purchased code and the quantity (particularly if withdrawal is partial), in order to obtain the authorisation code for return of the goods.<\/li>\n<li>All Morica products must be returned in their original packaging, which must be carefully sealed, indicating the assigned return number on the outside. Once the product has been received, Morica will credit the amount paid. Return costs are borne by the customer and not by Morica, and must be paid in advance.<\/li>\n<\/ul>\n<p>For further information, refer to the <a href=\"https:\/\/morica.brugnottogroup.it\/en\/general-conditions-of-sale\/\">general terms and conditions of sale<\/a>.<\/li>\n<\/ol>\n<p><\/a><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1246\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"tab\" aria-controls=\"elementor-tab-content-1246\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fal fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fal fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Methods of transportation and assembly<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1246\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1246\"><p><a name=\"trasporto\"><\/a>For light packages (up to 30 kg), a <em>courier service<\/em> will be activated. This method of transportation is activated for all small items of furniture that are to be delivered within the timeframe indicated on the order confirmation, throughout Italy and Europe. The service includes package tracking.<\/p>\n<p>For heavy parcels (over 31 kg), a transportation service will be provided by <em>a specialist haulier<\/em>. This method includes an option for standard delivery, \u2018relax\u2019 delivery and &#8216;premium relax\u2019 delivery. In all cases, delivery will be carried out using a returnable pallet and includes tracking.<\/p>\n<ul>\n<li>Standard delivery: the medium-\/large-sized furniture item will be delivered at the entrance of the address indicated (street level delivery). The specialist haulier will notify the recipient a few days before delivery. Unpacking and\/or assembly services are not provided.<\/li>\n<li>Relax delivery: the medium-\/large-sized furniture item will be delivered by the staff in charge inside the building at the address indicated (delivery to the floor). This option includes specification of the delivery date and time directly with the specialist haulier. Unpacking and\/or assembly services are not provided. Relax delivery in active in Italy only at the price of 110\u20ac.<\/li>\n<li>Premium relax delivery: the medium-\/large-sized furniture item will be delivered by the staff in charge inside the building at the address indicated (delivery to the floor). The personnel in charge will also handle the unpacking and assembly of the products on site. This option includes specification of the delivery date and the time for the delivery of the order, which will take into account the time required for the Morica product to be assembled. Premium relax delivery in active in Italy only at the price of 220\u20ac.<\/li>\n<\/ul>\n<p>IMPORTANT! For all types of delivery service it is mandatory to inform in advance whether the delivery address is difficult to reach (for example, rough roads, very narrow roads or difficult to access) and the presence of any restricted traffic zones (ZTL) or other obstacles which might make it difficult to deliver and\/or assemble the product. For more information see the <a href=\"#logistica\">Logistics section<\/a>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1247\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"tab\" aria-controls=\"elementor-tab-content-1247\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fal fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fal fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Delivery information<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1247\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1247\"><p><a name=\"consegna\"><strong>If I order items with different delivery times, will they be delivered together?<\/strong> If items with different delivery times are ordered, the longest delivery time will be taken into account in a single cumulative order to be able to deliver the Morica items at the same time. If separate delivery of the items is required, separate orders will need to be placed.<\/a><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1248\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"tab\" aria-controls=\"elementor-tab-content-1248\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fal fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fal fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Track your order<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1248\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1248\"><p><a name=\"tracking\">The &#8220;Track your order&#8221; service allows the progress of your shipment to be tracked as and when you wish. You will find all the information regarding your order in one place, and you will be able to confirm the date and time of delivery.<br \/>\nStages in our order tracking:<\/p>\n<ol>\n<li>Order received \u2013 once you have completed your purchase using the Morica website, you will receive an email detailing the placing of your order;<\/li>\n<li>Order being prepared \u2013 the order is being prepared for collection by the carrier;<\/li>\n<li>Order shipped \u2013 your Morica product has left our warehouse. This delivery status means that the courier has taken charge of your purchase and that the package has officially entered the shipment stage in the logistics service;<\/li>\n<li>Order out for delivery \u2013 your Morica product is on its way to you!<\/li>\n<li>Order delivered \u2013 you have finally received your Morica product to enjoy!<\/li>\n<\/ol>\n<p><\/a><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1249\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"tab\" aria-controls=\"elementor-tab-content-1249\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fal fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fal fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Logistics<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1249\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1249\"><p><a name=\"logistica\"><\/a>Delivery methods provided by Morica refer to roads that can be regularly traversed my motor vehicles. Roads that are poor or not easily traversed are excluded. It is the responsibility of the purchaser to ensure that access routes, doors, stairs and lifts to the home are viable and allow furniture items to transit at the time of delivery. In the event this is not the case, specific arrangements must be made by writing to <em>assistenza@moricadesign.it<\/em>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-12410\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"tab\" aria-controls=\"elementor-tab-content-12410\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fal fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fal fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Products maintenance<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-12410\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-12410\"><p><a name=\"manutenzione\"><\/a>All Morica products are made in Italy with high quality materials, carefully selected for their technical and aesthetic characteristics. In order to maintain the furnishing accessories unaltered over time, a few precautions are necessary to avoid damaging the finish of the materials. In addition to proper maintenance, regular and appropriate cleaning of furnishings is an important and decisive factor for extending their life. In each product page, in the section &#8220;Product care&#8221; are listed the correct cleaning and maintenance of materials, also available in the document <a style=\"color: #afa9a0;\" href=\"https:\/\/morica.brugnottogroup.it\/wp-content\/uploads\/2024\/10\/Morica_care-and-maintenance-of-materials-1.pdf\" target=\"_blank\" rel=\"noopener\">Care and maintenance of materials<\/a>.<\/p>\n<p>Morica Design recommends using its wood and leather <a style=\"color: #afa9a0;\" href=\"https:\/\/morica.brugnottogroup.it\/en\/cleaning-kit\/\" target=\"_blank\" rel=\"noopener\">cleaning products<\/a>, available in convenient kits with a sprayer and a reusable cotton cloth.<\/p>\n<p>For more information or specific needs, please contact <em>assistenza@moricadesign.it<\/em>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-12411\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"tab\" aria-controls=\"elementor-tab-content-12411\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fal fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fal fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Dealers<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-12411\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-12411\"><p><a name=\"dealers\"><\/a><a style=\"color: #afa9a0;\" href=\"https:\/\/morica.brugnottogroup.it\/en\/dealers\/\" target=\"_blank\" rel=\"noopener\">Click here<\/a> to discover the network of authorized dealers Morica Design around the world and find the one closest to you.<br \/>\nIf you don\u2019t find a showroom in your area, contact us at <em>sales@moricadesign.it<\/em> for dedicated assistance.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Product warranty\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><a name=\\\"garanzia\\\"><\\\/a>Morica items may be purchased online with trusted electronic payment systems and packaging specially designed for each individual piece. We provide excellent warranty on the purchased item. Each Morica piece is covered by a 2-year warranty for conformity defects and the purchaser is always guaranteed the right of withdrawal according to the \\u2018money back guarantee\\u2019 (Legislative Decree No. 206 of 6\\\/9\\\/2005 Art. 64, 65, 66, 67, 68). Refer to the <a style=\\\"color: #afa9a0;\\\" href=\\\"https:\\\/\\\/morica.brugnottogroup.it\\\/en\\\/general-conditions-of-sale\\\/\\\">general terms and conditions<\\\/a> for further information.<a name=\\\"garanzia\\\"><\\\/a><\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Availability of items\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><a name=\\\"disponibilita\\\"><\\\/a>The availability of products varies depending on the type of item.<\\\/p>\\n<ul>\\n<li>For all items with &#8220;immediate availability&#8221; delivery is expected in 3-10 working days based on the product, delivered by express or specialist haulier.<\\\/li>\\n<li>For all items with the indication &#8220;available in two weeks&#8221; delivery is expected (after two weeks) in 3-10 working days based on the product, delivered by express or specialist haulier.<\\\/li>\\n<li>For all items with the indication &#8220;available in 4 weeks&#8221; delivery is expected (after 4 weeks) in 3-10 working days based on the product, delivered by express or specialist haulier.<\\\/li>\\n<li>For all requests for custom items the availability of the item varies from 6 to 8 weeks, and delivery is expected in 3-10 working days based on the product, delivered by express or specialist haulier.<\\\/li>\\n<\\\/ul>\\n<p>&nbsp;<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Samples\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><a name=\\\"campioni\\\"><\\\/a>To help you find the perfect match of colors and materials, Morica offers dedicated samples for each product. Within the product page, simply click the &#8220;Request Samples&#8221; button and select the ones you desire in the popup that appears. You can add them directly to your cart for a simple and quick purchase. Each sample will be sent in an elegant box, complete with an information card that includes details about the material and its certifications.<\\\/p>\\n<p>The price is \\u20ac15 per sample for Italy and \\u20ac20 per sample for the rest of Europe.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Payment methods\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><a name=\\\"pagamento\\\"><\\\/a>For the payment of purchases you can use the following methods:<\\\/p>\\n<ul>\\n<li>Paypal<\\\/li>\\n<li>Credit card of the circuits: VISA, MASTERCARD, VISA ELECTRON, and other available on PAYPAL and Stripe circuits<\\\/li>\\n<li>Klarna<\\\/li>\\n<li>Bank transfer<\\\/li>\\n<\\\/ul>\\n<p><strong>Payee<\\\/strong>: Calicantus S.r.l. Via L. Mazzon 30 \\u2013 30020 Quarto d\\u2019Altino (Venezia), Italia \\u2013 Fax: +39 0422 828774.<\\\/p>\\n<p>For further information, refer to the <a style=\\\"color: #afa9a0;\\\" href=\\\"https:\\\/\\\/morica.brugnottogroup.it\\\/en\\\/general-conditions-of-sale\\\/\\\">general terms and conditions of sale<\\\/a>.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Return and product exchange\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><a name=\\\"reso\\\">We guarantee a direct line to the manufacturer and our support centre will highlight the procedures that are required in the event of return or product exchange. Some general guidelines are outlined below:<\\\/p>\\n<ol type=\\\"A\\\">\\n<li>a) In the event a Morica product is damaged during transportation please consult the general terms and conditions of sale.<\\\/li>\\n<li>b) In the event manufacturing defects are detected in the item:<br \\\/>\\nMorica will undertake to replace the material under warranty without the application of any further charges by following the procedure outlined below:<\\\/p>\\n<ul>\\n<li>Specify any damage to the packaging in writing directly on the delivery note, which includes a rapid return form and an order identification code. In the event of clear damage to the Morica item, delivery may be rejected immediately.<\\\/li>\\n<li>&#8211; Within 10 days from the date of receipt of the item, our support centre at <em>assistenza@moricadesign.it<\\\/em>must be notified, indicating the order number, the description of the defective item and details of the issue detected. Attached photos may help in resolving the claim more effectively. Morica\\u2019s support centre will reply within 72 hours with a return authorisation code and details of how the courier is to collect the goods or how the problem is to be resolved (e.g. spare parts or on-site support).<\\\/li>\\n<li>&#8211; All Morica products must be returned in their original packaging, which must be carefully sealed, indicating the assigned return number on the outside. Once the product has been received, Morica will credit the amount paid. Return costs are borne by Morica.<br \\\/>\\nFor further information, refer to the general terms and conditions of sale.<\\\/li>\\n<\\\/ul>\\n<\\\/li>\\n<li>c) In the event a customer wishes to withdraw within the \\u2018cooling-off period\\u2019:<br \\\/>\\nAt Morica, the \\u2018money back guarantee\\u2019 provides a full refund if the product does not meet your expectations. The right of withdrawal allows the goods to be returned with a credit of the amount paid. The procedure for this type of return is as follows:<\\\/p>\\n<ul>\\n<li>&#8211; No later than 14 days from receipt of the goods, a registered letter with proof of delivery must be sent to the address <em>Brugnotto srl &#8211; via dell\\u2019Artigianato, 4 &#8211; 30020 Fossalta di Piave (VE) &#8211; Italy<\\\/em>, indicating the order number, the invoice reference, the product purchased code and the quantity (particularly if withdrawal is partial), and bank details of the invoice holder to transfer the amount to be credited.<\\\/li>\\n<li>Notify our support centre at <em>assistenza@moricadesign.it<\\\/em> indicating the order number, the invoice reference, the product purchased code and the quantity (particularly if withdrawal is partial), in order to obtain the authorisation code for return of the goods.<\\\/li>\\n<li>All Morica products must be returned in their original packaging, which must be carefully sealed, indicating the assigned return number on the outside. Once the product has been received, Morica will credit the amount paid. Return costs are borne by the customer and not by Morica, and must be paid in advance.<\\\/li>\\n<\\\/ul>\\n<p>For further information, refer to the <a href=\\\"https:\\\/\\\/morica.brugnottogroup.it\\\/en\\\/general-conditions-of-sale\\\/\\\">general terms and conditions of sale<\\\/a>.<\\\/li>\\n<\\\/ol>\\n<p><\\\/a><\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Methods of transportation and assembly\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><a name=\\\"trasporto\\\"><\\\/a>For light packages (up to 30 kg), a <em>courier service<\\\/em> will be activated. This method of transportation is activated for all small items of furniture that are to be delivered within the timeframe indicated on the order confirmation, throughout Italy and Europe. The service includes package tracking.<\\\/p>\\n<p>For heavy parcels (over 31 kg), a transportation service will be provided by <em>a specialist haulier<\\\/em>. This method includes an option for standard delivery, \\u2018relax\\u2019 delivery and &#8216;premium relax\\u2019 delivery. In all cases, delivery will be carried out using a returnable pallet and includes tracking.<\\\/p>\\n<ul>\\n<li>Standard delivery: the medium-\\\/large-sized furniture item will be delivered at the entrance of the address indicated (street level delivery). The specialist haulier will notify the recipient a few days before delivery. Unpacking and\\\/or assembly services are not provided.<\\\/li>\\n<li>Relax delivery: the medium-\\\/large-sized furniture item will be delivered by the staff in charge inside the building at the address indicated (delivery to the floor). This option includes specification of the delivery date and time directly with the specialist haulier. Unpacking and\\\/or assembly services are not provided. Relax delivery in active in Italy only at the price of 110\\u20ac.<\\\/li>\\n<li>Premium relax delivery: the medium-\\\/large-sized furniture item will be delivered by the staff in charge inside the building at the address indicated (delivery to the floor). The personnel in charge will also handle the unpacking and assembly of the products on site. This option includes specification of the delivery date and the time for the delivery of the order, which will take into account the time required for the Morica product to be assembled. Premium relax delivery in active in Italy only at the price of 220\\u20ac.<\\\/li>\\n<\\\/ul>\\n<p>IMPORTANT! For all types of delivery service it is mandatory to inform in advance whether the delivery address is difficult to reach (for example, rough roads, very narrow roads or difficult to access) and the presence of any restricted traffic zones (ZTL) or other obstacles which might make it difficult to deliver and\\\/or assemble the product. For more information see the <a href=\\\"#logistica\\\">Logistics section<\\\/a>.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Delivery information\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><a name=\\\"consegna\\\"><strong>If I order items with different delivery times, will they be delivered together?<\\\/strong> If items with different delivery times are ordered, the longest delivery time will be taken into account in a single cumulative order to be able to deliver the Morica items at the same time. If separate delivery of the items is required, separate orders will need to be placed.<\\\/a><\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Track your order\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><a name=\\\"tracking\\\">The &#8220;Track your order&#8221; service allows the progress of your shipment to be tracked as and when you wish. You will find all the information regarding your order in one place, and you will be able to confirm the date and time of delivery.<br \\\/>\\nStages in our order tracking:<\\\/p>\\n<ol>\\n<li>Order received \\u2013 once you have completed your purchase using the Morica website, you will receive an email detailing the placing of your order;<\\\/li>\\n<li>Order being prepared \\u2013 the order is being prepared for collection by the carrier;<\\\/li>\\n<li>Order shipped \\u2013 your Morica product has left our warehouse. This delivery status means that the courier has taken charge of your purchase and that the package has officially entered the shipment stage in the logistics service;<\\\/li>\\n<li>Order out for delivery \\u2013 your Morica product is on its way to you!<\\\/li>\\n<li>Order delivered \\u2013 you have finally received your Morica product to enjoy!<\\\/li>\\n<\\\/ol>\\n<p><\\\/a><\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Logistics\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><a name=\\\"logistica\\\"><\\\/a>Delivery methods provided by Morica refer to roads that can be regularly traversed my motor vehicles. Roads that are poor or not easily traversed are excluded. It is the responsibility of the purchaser to ensure that access routes, doors, stairs and lifts to the home are viable and allow furniture items to transit at the time of delivery. In the event this is not the case, specific arrangements must be made by writing to <em>assistenza@moricadesign.it<\\\/em>.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Products maintenance\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><a name=\\\"manutenzione\\\"><\\\/a>All Morica products are made in Italy with high quality materials, carefully selected for their technical and aesthetic characteristics. In order to maintain the furnishing accessories unaltered over time, a few precautions are necessary to avoid damaging the finish of the materials. In addition to proper maintenance, regular and appropriate cleaning of furnishings is an important and decisive factor for extending their life. In each product page, in the section &#8220;Product care&#8221; are listed the correct cleaning and maintenance of materials, also available in the document <a style=\\\"color: #afa9a0;\\\" href=\\\"https:\\\/\\\/morica.brugnottogroup.it\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/Morica_care-and-maintenance-of-materials-1.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Care and maintenance of materials<\\\/a>.<\\\/p>\\n<p>Morica Design recommends using its wood and leather <a style=\\\"color: #afa9a0;\\\" href=\\\"https:\\\/\\\/morica.brugnottogroup.it\\\/en\\\/cleaning-kit\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">cleaning products<\\\/a>, available in convenient kits with a sprayer and a reusable cotton cloth.<\\\/p>\\n<p>For more information or specific needs, please contact <em>assistenza@moricadesign.it<\\\/em>.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Dealers\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><a name=\\\"dealers\\\"><\\\/a><a style=\\\"color: #afa9a0;\\\" href=\\\"https:\\\/\\\/morica.brugnottogroup.it\\\/en\\\/dealers\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Click here<\\\/a> to discover the network of authorized dealers Morica Design around the world and find the one closest to you.<br \\\/>\\nIf you don\\u2019t find a showroom in your area, contact us at <em>sales@moricadesign.it<\\\/em> for dedicated assistance.<\\\/p>\\n\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ad4bbe elementor-widget elementor-widget-shortcode\" data-id=\"4ad4bbe\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><script>\n    jQuery( document ).ready(function() {\n      jQuery(\"#faq-menu ul.sub-menu li a.elementor-sub-item\").click(function(e) {\n          var index = jQuery(this).parent(\"li\").index();\n          var tab = jQuery(\".elementor-tab-title\");\n          tab.eq(index).click();\n          jQuery(\"html, body\").animate({\n              scrollTop: tab.eq(index).offset().top - 200\n          }, \"slow\");\n      });\n    });\n    <\/script><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-aff5494\" data-id=\"aff5494\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b7db4b5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b7db4b5\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cd93c2f\" data-id=\"cd93c2f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca8c116 elementor-widget elementor-widget-text-editor\" data-id=\"ca8c116\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t\t<p>Contact us<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f118f7e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f118f7e\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-86f4f97\" data-id=\"86f4f97\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-88dfdff\" data-id=\"88dfdff\" 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<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n    <script>\n    hbspt.forms.create({\n        region: \"na1\",\n        portalId: \"8762852\",\n        formId: \"3803a82e-5a12-4334-90b5-df9e3722e806\",\n        onFormSubmit: function($form) {\n            window.dataLayer = window.dataLayer || [];\n            window.dataLayer.push({\n                \"event\": \"formSubmission\",\n                \"formType\": \"Contact Form\",\n                \"formId\": \"Contact Form\",\n                \"formPosition\": \"Contact Page\"\n            });\n        }\n    });\n    <\/script><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-c0dd9b1\" data-id=\"c0dd9b1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div 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Chat with our team from 8.30 to 17.30 Monday to Friday Get in touch! 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